Welcome In joins the Holiday Rental Industry Association (HRIA)
Welcome In was developed after I managed my husband and my own portfolio of holiday rentals in Australia. At the time there was very little industry support. I suppose you could say most owners and managers were flying under the radar for fear of non-compliance.I developed our properties from scratch including branding, marketing, administrative systems, policies, templates including house rules etc. I undertook the research myself to find out if we were a) allowed to use our properties for this purpose and b) who our local stakeholders were/ what opportunities existed for developing local partnerships.I was determined to maximise holiday rental guest satisfaction and occupancy, to make this venture worthwhile. I knew that we were taking a risk. For us, it paid off.I developed Welcome In as a resource for owner managers of holiday rentals (corporate or leisure). I provide tips on the set up, administration and marketing including a supplier directory to locate niche short term holiday rental accommodation industry suppliers.In time I heard about the establishment of the Holiday Rental Industry Association and swiftly made contact to become involved. Especially as their main objective was to address regulation road blocks and encourage long term sustainability of an industry that has been around for 140 + years in Australia - that is currently under threat.We urge all owner managers of holiday rental accommodation in Australia to join the HRIA. The benefits will far outweigh the investment. Whilst the Association is tackling regulation as a high priority members can gain access to administrative templates attached to the Code of Conduct, receive member discounts to industry events and connect with other members on a local level. A full list of member benefits, and an online application form, are available on the Holiday Rental Industry Association (HRIA) website.If you have enjoyed this article maybe you'd like to subscribe (free) to the Welcome In e-news. I try to publish these every few months to a community of holiday rental managers in Australia. I encourage you to make contact with me if you have any queries about any aspect of your holiday rental management journey. If I cannot assist you I can certainly point you in the right direction. I am well connected with niche industry holiday rental stakeholders in Australia.
How Do Your Guests Find Out What's On In Your Region?
Do you supply a what's on or tourism guide in your guest book? On your holiday rental website? Facebook or other social media pages? How do your holiday rental guests find out what to do when they're visiting Australia?We've partnered with an exciting new What's On Guide for Traveller's. www.triplify.com. Australian festivals, events and more.Find out how we can embed a What's On Guide on your website and how to promote it to your short term rental guests.We are also trialing a new product called the Australian Holiday Rental Directory currently on trial in Mandurah, Western Australia. We distribute a guest pack to each guest with a bar code/ link to an online directory of tourism experiences in that region. This trial commenced mid 2016. If you'd like to find about more visit our Guest Experience page on this site.This online directory makes the tourism folder full of tattered out of date tourism brochures obsolete. It also allows you to create a revenue stream to offset the cost of your welcome packs. We're in the early days of developing these guest experience products however we are always happy for others to join our trial.With or without the use of guest packs you can still tap into the Australian Holiday Rental Directory by linking to it from your website, Facebook or other social media pages. Those who provide a link from their site and in their guest emails can enjoy a percentage of advertising fees. Again make contact and ask me for more detail. Much easier to chat about it.If you have enjoyed this article maybe you'd like to subscribe (free) to the Welcome In e-news. I try to publish these every few months to a community of holiday rental managers in Australia. I encourage you to make contact with me if you have any queries about any aspect of your holiday rental management journey. If I cannot assist you I can certainly point you in the right direction. I am well connected with niche industry holiday rental stakeholders in Australia.