How Do Your Guests Find Out What's On In Your Region?
Do you supply a what's on or tourism guide in your guest book? On your holiday rental website? Facebook or other social media pages? How do your holiday rental guests find out what to do when they're visiting Australia?We've partnered with an exciting new What's On Guide for Traveller's. www.triplify.com. Australian festivals, events and more.Find out how we can embed a What's On Guide on your website and how to promote it to your short term rental guests.We are also trialing a new product called the Australian Holiday Rental Directory currently on trial in Mandurah, Western Australia. We distribute a guest pack to each guest with a bar code/ link to an online directory of tourism experiences in that region. This trial commenced mid 2016. If you'd like to find about more visit our Guest Experience page on this site.This online directory makes the tourism folder full of tattered out of date tourism brochures obsolete. It also allows you to create a revenue stream to offset the cost of your welcome packs. We're in the early days of developing these guest experience products however we are always happy for others to join our trial.With or without the use of guest packs you can still tap into the Australian Holiday Rental Directory by linking to it from your website, Facebook or other social media pages. Those who provide a link from their site and in their guest emails can enjoy a percentage of advertising fees. Again make contact and ask me for more detail. Much easier to chat about it.If you have enjoyed this article maybe you'd like to subscribe (free) to the Welcome In e-news. I try to publish these every few months to a community of holiday rental managers in Australia. I encourage you to make contact with me if you have any queries about any aspect of your holiday rental management journey. If I cannot assist you I can certainly point you in the right direction. I am well connected with niche industry holiday rental stakeholders in Australia.
How Are You Leveraging off Major Holidays & Events?
Whether you believe in the American tradition of Halloween, or are turned off by the materialistic consumer driven motivation behind the special event, it is still a major draw card for you in terms of attracting guests to stay in your holiday rental.Some of your local tourism stakeholders will be planning events around Halloween. Do you know how to find these events and how to get your short term accommodation noticed? We've just developed a Welcome In Mandurah Facebook page to improve the livability of our hometown and this is a great way to find out what local businesses are up to and sharing it with you audience.If there are inbound tourists visiting your region you can bet that they are searching for accommodation to attend an up coming event. It may not be a Halloween event. This is just an example.Familiarise yourselves with all the major events that are going on in your region and list this information on your short term holiday rental accommodation website, your social media pages, run promotions, talk about the events, engage with your audiences using particular events as a top of conversation.Your regional Visitor Centre is the best place to start. Our friends at Triplify are also developing an amazing event database in Australia, and globally. Keep checking on them to identify events that can assist with your short term holiday rental accommodation marketing.We've been busily pinning some Halloween decorating ideas on our Pinterest page. Some more inspiration for you...a bit of fun for you and your guests.If you have enjoyed this article maybe you'd like to subscribe (free) to the Welcome In e-news. I try to publish these every few months to a community of holiday rental managers in Australia. I encourage you to make contact with me if you have any queries about any aspect of your holiday rental management journey. If I cannot assist you I can certainly point you in the right direction. I am well connected with niche industry holiday rental stakeholders in Australia.
Use Your Guest Book Comments To Market Your Short Term Hoilday Rental In Australia
We always make an effort to leave guest comments in the guest book in short term accommodation rentals in Australia. It's just the polite thing to do - to give the property managers that positive feedback. It's the Australian way. It's just nice to make that effort so property managers of holiday rentals in Australia have that confirmation that they're providing a great service.You'll find many holiday rental booking portals will have an electronic guest book. Make sure you use it and copy all the comments over to your own hard drive. We've saved all our feedback emails from holiday rental accommodation guests from our holiday home in the Perth Hills. It's really great to read over the guest book and trawl through many emails providing us amazing guest feedback.If you are a property owner or manager of short term accommodation Australia I advise you to invest in a guest book. Leave it in a prominent place, next to your guest file. Encourage guests to leave their feedback before and after their stay. You'll find most guests who've had a great stay will go out of their way to find your guest book and leave feedback.We're researching who the best holiday rental guest books suppliers are in Australia. Stay tuned while we upload their details to our holiday rental directories.Check out our Pinterest page Guest Comments for innovative ways to collect short term accommodation guest feedback - inspired from weddings and other holiday homes around the world.If you have enjoyed this article maybe you'd like to subscribe (free) to the Welcome In e-news. I try to publish these every few months to a community of holiday rental managers in Australia. I encourage you to make contact with me if you have any queries about any aspect of your holiday rental management journey. If I cannot assist you I can certainly point you in the right direction. I am well connected with niche industry holiday rental stakeholders in Australia.